Returns & Exchanges
RETURN OR EXCHANGE POLICY
We want you to be fully satisfied with your purchase, and we understand that sometimes an exchange or return is necessary. We will gladly accept returns or exchanges within 30 days of your order or delivery date.
Items must be returned unworn, unwashed, undamaged, unused, and with original tags attached. Items also cannot be returned or exchanged without a receipt or gift receipt; we also accept text and email receipts during this process.
Refunds are issued to the original payment method (Visa, MasterCard, American Express, PayPal, Store Credit, etc). If the original payment method is unavailable or cancelled, the return balance will be issued as a store credit. Original shipment fees are non refundable.
All FINAL SALE items cannot be returned or exchanged.
HOW TO MAKE A RETURN OR EXCHANGE
Online and in-store purchases may be returned to our Vermilion store or shipped to the address below. We will refund the purchase price as long as there is a receipt included. You will be responsible for all return shipping fees if you choose to return via mail unless the items are damaged, defective or incorrect upon arrival. We are not responsible for lost or stolen packages.
Please email us at info@erieandanchor.com prior to sending your items back to request authorization of your exchange and to confirm that your desired item and size for exchange are in stock.
Upon receipt of a confirmation email, please send the original merchandise to the below address.